Social Housing Fact Sheets
Social Housing Tenant Fact Sheets
The Tenants’ Union provides services to and represents the interests of all tenants, including public and community housing tenants (sometimes collectively referred to as social housing tenants).
Social housing tenants and residents who rent from a community housing provider or rent in public housing are covered by Queensland tenancy laws.
For information on the Residential Tenancies and Rooming Accommodation Act 2008 see the “Tenancy Facts” under Info for Tenants.
If you rent from a government or community housing provider some additional policies may also apply to your tenancy, for example eligibility, rent setting and complaint policies.
The Tenants’ Union provides tenancy advice for social housing tenants in Queensland and also seeks to advocate for better tenancy laws and housing policies.
The Queensland government previously funded the Tenants’ Union to undertake specific work with social housing tenants and to advocate their concerns. However the state government cut funding for this work in December 2012. However the Tenants’ Union will continue to monitor issues affecting social housing tenants. For more information click here
If you want to support the work of the Tenants’ Union consider becoming a member. Our regular newsletter aims to keep members informed about issues affecting tenants.
> Appeals, Reviews and Complaints
Social housing tenant Fact Sheet – Appeals, Reviews & Complaints
> New Directions for ICHOs: information for tenants (special fact sheet)
The federal government is passing over responsibility of the management of funding for Indigenous Community Housing Organisations (ICHOs) to the states. In Queensland, the state government is requiring ICHOs to become part of the One Social Housing System if they want to share in some funds being made available right now for maintenance, repairs and upgrades or receive future funding. We have produced a special fact sheet to answer questions tenants of ICHOs may have during this transition process.
Social housing tenant Fact Sheet: New Directions for ICHOs
> Repairs and Maintenance
This fact sheet covers lessors repair obligations under the Act and the Department’s repair policy. It explains steps social housing tenants can take to resolve repair disputes.
